Beginning in February 2024, the Library has Massachusetts state and federal income tax forms available for the public. Instruction booklets and 1040 forms can be picked up from 21 Main Street, on a table beside the door to the Library on the second floor.
Federal forms and publications are available from the IRS and can be found at: irs.gov/forms. You may also order forms to be delivered in the mail through: irs.gov/orderforms. If you need to contact the IRS directly, please visit their website at irs.gov or call the phone numbers below.
- General Information for Individuals: 1-800-829-1040
- Automated refund information: 1-800-829-1954
- Hearing Impaired TTY/TDD: 1-800-829-4059
- Order forms by phone: 1-800-829-3676
Massachusetts tax forms and instructions can be found online here: www.mass.gov/service-details/dor-tax-forms-and-instructions. You can also contact the MA Department of Revenue for information and assistance, or to order forms, at 1-800-392-6089.
If you are planning to file your taxes electronically using library computers: Please be aware that the security and privacy of your data cannot be guaranteed on public computer stations. Technical problems may occur beyond our control that could interrupt the process.
More importantly, the Library cannot guarantee that you will have adequate time to finish filing on our public computers. Our computers have a one hour limit which cannot be extended and not all online tax filing options allow you to save your progress. You may borrow a Chromebook for use in the library, which have a three hour limit that cannot be extended.
If you choose to file your taxes online at the Library, whether on your own computer or a public station, Library staff may assist you in getting on the computer and getting online. However, Library staff CANNOT provide any assistance in tax preparation or advice about which forms you will need. If you require tax help, please visit one of the resources below.
Tax Help Resources
AARP at Rose Baker Senior Center
In-Person and Drop Off appointments for tax return filing assistance are available Monday, Wednesday, and Friday 9am-12pm at Rose Baker Senior Center (Fridays for picking up dropped off returns only). Services are available February 6 to April 12.
Please call 978-281-9765 to make an appointment
More information on AARP Tax Aide or to find additional locations for tax help in nearby locations
IRS Free File Program
For Adjusted Gross Income below $73,000, free guided filing for federal and some state taxes. Free electronically fillable forms for AGI greater than $73,000.
Volunteer Income Tax Assistance (VITA)
Use the locator tool to find the nearest volunteer tax assistance site.
Low Income Taxpayer Clinics (LITC)
Clinics for taxpayers who are low income or whose native language is not English.
Find information on LITC here.
The nearest Low Income Taxpayer Clinic to Gloucester is:
- Northeast Legal Aid LITC – Lynn, MA – 978-458-1465
- Other clinics available in the Boston Metro Area can be found on the page linked above.
If you need legal advice or representation anywhere in Massachusetts, contact a relevant organization in your area to find a lawyer.
Essex County Bar Association
Find a lawyer in Essex County.
Northeast Legal Aid
Low income legal aid for Northeastern Massachusetts.
National Association of Enrolled Agents
Enrolled Agents are licensed by the Department of the Treasury to represent any taxpayer (individual, business, estate, etc.) to the IRS and state taxing authorities. Use this tool to find an enrolled agent in your area.