Form & Publications
During tax season, popular Federal and Massachusetts State tax forms are freely available to the public on the third floor of the library.
Where to File Paper Returns
Federal Tax Assistance
Tax Trails from the IRS
The IRS has set up interactive question and answer sessions to frequently asked federal tax topics.
Tax Assistance in Person
Free income tax preparation is available at the library February through April for seniors and low to middle income residents. This program is administered by the AARP Foundation. Volunteer preparers are trained by the IRS and are able to electronically file returns to both the IRS and Massachusetts, which will get you your refund quickly. Assistance is by appointment through the Reference Department (978-281-9763 ext. 21). Phone tax assistance is not available. For more information, please check our calendar of events.
Tax assistance from AARP volunteers is also available at the Rose Baker Senior Center located at 6 Manuel F. Lewis Street, Gloucester, MA 01930. For more information call (978) 281-9765.
IRS Taxpayer Assistance Centers in Massachusetts
Find IRS locations where you can get face-to-face help with your taxes
AARP Foundation Tax-Aide
Helps low- to moderate-income taxpayers have more discretionary income for everyday essentials, such as food and housing, by assisting with tax services and ensuring they receive applicable tax credits and deductions. AARP Foundation Tax-Aide is available free to taxpayers with low and moderate income, with special attention to those 60 and older.
Help with Massachusetts Tax Questions by Telephone
(800) 392-6089 for tax questions, and to order forms or publications
(617) 887-6140 for TDD equipment
Help with Federal Tax Questions by Telephone
(800) 829-1040 for individual tax questions
(800)829-4933 for business tax questions
(800) 829-4059 for TDD equipment
(800) 829-3676 to order forms or publications